Simple pricing,
powerful platform
Start free. Upgrade when you're ready. No hidden fees, no surprises.
Starter
For small teams getting started with omnichannel
- 3 channels included
- Unified inbox
- Contact management
- AI Copilot (50 replies/day)
- Conversation summaries
- Basic analytics
- Email support
- AI Studio
- Knowledge base
- Custom API channel
Professional
For growing teams that need the full AI suite
- All 10+ channels
- Unified inbox
- Advanced contact management
- AI Copilot (unlimited)
- All AI features (20+)
- Knowledge base
- AI Studio
- Full analytics & reports
- Priority support
- Custom API channel
Enterprise
For large teams with custom needs and SLAs
- Everything in Professional
- Custom API channels
- Dedicated account manager
- Custom SLA agreements
- SSO / SAML integration
- Advanced audit & compliance
- White-label option
- Custom integrations
- 24/7 phone + chat support
- Onboarding & training
Compare plans
See exactly what's included in each plan.
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Channels | |||
| WhatsApp Business | ✓ | ✓ | ✓ |
| ✓ | ✓ | ✓ | |
| SMS | ✓ | ✓ | ✓ |
| — | ✓ | ✓ | |
| Facebook Messenger | — | ✓ | ✓ |
| Telegram / LINE / WeChat | — | ✓ | ✓ |
| Web Widget | — | ✓ | ✓ |
| Custom API Channel | — | — | ✓ |
| AI Features | |||
| AI Copilot | 50/day | Unlimited | Unlimited |
| Conversation Summaries | ✓ | ✓ | ✓ |
| Emotion Detection | — | ✓ | ✓ |
| Auto-Translation | — | ✓ | ✓ |
| Churn Detection | — | ✓ | ✓ |
| Knowledge Base | — | ✓ | ✓ |
| AI Studio | — | ✓ | ✓ |
| Platform | |||
| Unified Inbox | ✓ | ✓ | ✓ |
| Contact Management | Basic | Advanced | Advanced |
| Team Collaboration | ✓ | ✓ | ✓ |
| Analytics & Reports | Basic | Full | Full + Custom |
| Audit Logs | 30 days | 1 year | Unlimited |
| API Access | — | ✓ | ✓ |
| Webhooks | — | ✓ | ✓ |
| Support | |||
| Email Support | ✓ | ✓ | ✓ |
| Priority Support | — | ✓ | ✓ |
| Phone + Chat Support | — | — | 24/7 |
| Dedicated Account Manager | — | — | ✓ |
| Onboarding & Training | — | — | ✓ |
Frequently asked questions
A "seat" is one agent who can log in to Teloring and handle conversations. Admins and supervisors each count as one seat. You only pay for active team members.
Yes! Every plan comes with a 14-day free trial. No credit card required. You get full access to all features during your trial period.
Absolutely. You can upgrade or downgrade your plan at any time. Upgrades take effect immediately, and downgrades apply at the next billing cycle.
Teloring pricing covers platform access and AI features. Some channels (WhatsApp, SMS) have per-message costs from the channel provider, which are billed separately or passed through at cost.
Yes, we offer special pricing for startups, nonprofits, and educational institutions. Contact our sales team to learn more about our programs.
We accept all major credit cards (Visa, Mastercard, American Express), as well as bank transfers for annual Enterprise plans. All payments are securely processed.
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