Every channel.
One workspace.
Your customers write on WhatsApp, email, Instagram, SMS, your website and TikTok — and call you on the phone. Teloring puts all of it in one inbox, with a CRM, automation, e-signatures and AI that answers on its own.
Everything a customer team needs, in one place
Teloring is not just a shared inbox. It's the inbox, the CRM behind it, the automation that runs it, and the AI that helps — or handles it for you.
One inbox for every channel
WhatsApp, email, SMS, phone calls, website chat, Instagram DMs and comments, Messenger, Facebook, Telegram, LINE, TikTok and your own API — every message becomes a conversation in the same queue.
AI Copilot & AI Agents
Copilot reads each incoming message and gives your rep a suggested reply, the customer's mood, a subject line and labels. An AI Agent can take the conversation over completely and close it on its own.
CRM built for conversations
Customers, contacts, lifecycle stages, journey history, calls, signed documents and any custom object you invent — deals, service calls, assets, subscriptions — all linked to the conversation.
Views over your own data
Build a saved, filterable table over any record in the system: every open deal whose customer already signed a document, every service call this week with the customer's phone. Export to Excel or PDF.
Analytics you build yourself
Drag report cards onto a dashboard: numbers, charts, gauges and tables over conversations, reps, channels, customers, forms and signatures. Or describe the report in plain language and let AI build it.
Automation, forms and e-signatures
Studio automates the repetitive work with a visual flow builder. Forms collect structured data. Documents Signature sends a PDF for legally traceable signing — without leaving Teloring.
One Ring to connect them all
Every channel you connect becomes a coloured arc on your Ring — and an inbox feeding the same queue. Connect as many of each as you need: two WhatsApp numbers, three mailboxes, a sales line and a support line.
- WhatsApp Business API — templates, buttons, media, read receipts
- Email as a shared team mailbox: Teloring-managed, Microsoft 365, Gmail or any IMAP/SMTP
- Voice — a real phone number with a browser softphone, recording and call flows
- Instagram, Messenger, Facebook Pages, Telegram, LINE, TikTok, SMS, website chat and your own API
AI you switch on one capability at a time
AI World is a single page of switches. Turn on what helps your team, leave the rest off. Nothing is sent to AI until you enable it, and AI only ever reads your own account's data.
- AI Copilot: suggested replies, tips and answers grounded in your knowledge base
- Automatic conversation summaries and a 20-point customer-emotion score on resolve
- Churn risk, upsell intent, urgency and labels detected while the chat is live
- AI Agents that greet, answer, collect CRM fields and hand off to a human when needed
Live on your first channel today
Connect a channel, invite your team, and start replying. Most accounts send their first real reply the same day.
Build your Ring
Open My Ring and click a channel. WhatsApp runs a verification wizard, Microsoft and Meta open a provider login, Telegram and LINE take a bot token, website chat gives you an embed snippet, Voice assigns a phone number.
Invite your team
Add reps with a role and a default language, and switch on the browser softphone for whoever takes calls. Add an AI Agent the same way — it appears in the assignment list next to the humans.
Reply, automate, measure
Messages land in the queue. Copilot drafts, Studio automates, the CRM records it, Analytics reports on it — and Achievements pay you free credits along the way.
Built with the teams who use it every day
"We were running WhatsApp on a phone, support on email, and Instagram on someone's personal login. Now it's one queue and nothing gets lost."
"The AI Agent handles the first message on every chat at night. In the morning half the queue is already answered and the details are in the CRM."
"Views is the part I didn't expect to use most. 'Every open deal whose customer already signed' is one table now instead of an afternoon."
"Welcome to the Ring. Every channel your customers use, in one place — and an AI that actually helps you work it."
Ready to put every channel in one place?
Start free, connect your first channel in minutes, and see what one inbox with a real CRM behind it feels like.